FAQs

Frequently Asked Questions

Everything you need to know about Nutzen products, freshness, delivery, and orders.

Are your dry fruits 100% natural and preservative-free?

Yes. Our products are carefully sourced and packed without added preservatives, artificial colors, or unnecessary additives.

How do you ensure freshness?

Every batch undergoes quality checks and is packed only after inspection to help preserve natural taste, aroma, crunch, and freshness.

Are your products hygienically packed?

Absolutely. All products are handled and packed under hygienic conditions using food-grade packaging materials.

How long does delivery take?

Most orders are dispatched within 24–48 hours and delivered within 3–7 business days depending on location.

Do you offer free shipping?

Free delivery may be available on eligible orders. Please check our shipping policy for current offers and conditions.

Can I track my order?

Yes. Tracking details are shared via email or SMS once your order is shipped.

What is the best way to store dry fruits?

Store them in an airtight container in a cool and dry place. Refrigeration is recommended for longer freshness.

What is the shelf life of your products?

Shelf life varies by product. Please refer to the packaging label for product-specific information.

Do you offer corporate gifting?

Yes. We provide premium dry fruit gift boxes for corporate events, festive gifting, and special occasions.

Can I place bulk orders?

Yes. For wholesale, bulk purchases, or customized gifting solutions, please contact our support team.

Our team is happy to help with product information, orders, delivery, and bulk inquiries.